Design.
Deliver.
Empower.
Our Services
Project Management
At CX Core Logic, we deliver specialized project management services where precision, agility, and seamless coordination are critical.
Our experienced professionals guide complex deployments, upgrades, and integrations with proven methodologies like Agile and Waterfall frameworks, ensuring minimal disruption and maximum results. From cloud migrations, omnichannel rollouts to workforce optimization and vendor coordination, we manage every phase with strategic oversight, transparent communication, and a deep understanding of operational dynamics.
We don’t just keep projects on track—we empower your teams, align technology with business goals, and help you deliver exceptional customer experiences at scale.
Contact Center Design & Delivery
Design and implementation are the twin engines that drive successful solutions from concept to reality. Design focuses on understanding user needs, defining clear objectives, and crafting intuitive, scalable systems—whether it's a contact center workflow or a unified communications interface. Implementation brings that blueprint to life through precise execution, integration, and testing, ensuring that every component functions seamlessly within the broader ecosystem. Together, they transform vision into value, delivering results that are both technically sound and user-centric.
Personalized Training
Our training services are designed to equip your teams with the skills and confidence they need to thrive in dynamic environments like contact centers and unified communications. We offer customized programs that cover system usage, process optimization, and customer engagement strategies—delivered through hands-on workshops, virtual sessions, and on-demand resources. Whether you're onboarding new staff or upskilling existing teams, our training ensures seamless adoption, improved performance, and long-term success.
About
CX Core Logic was founded by Tony Schroeder, a seasoned leader with a strong passion for technology, customer experience, and empowering teams to thrive in complex environments. After years of working in contact center operations and unified communications, Tony identified a recurring challenge. Organizations were investing in powerful platforms but often struggled to translate those investments into meaningful, measurable outcomes. He saw an opportunity to create a company that could bridge the gap between strategy and execution by combining technical expertise with thoughtful design and hands-on training.
Drawing from his background in project delivery, solution architecture, and mentoring, Tony built CX Core Logic to be more than a consultancy. It is a trusted partner that helps businesses navigate change with confidence. From managing large-scale implementations to designing intuitive workflows and training frontline teams, CX Core Logic is built on the belief that success comes from aligning technology with human potential. The company continues to grow by staying true to its founding vision, delivering clarity, capability, and customer-focused results in every engagement.